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Topic 03 / 08

Codes & troubleshooting

When a code doesn't arrive, isn't detected, or a number is refused.

4 articles · 4 min of reading

Articles in Codes & troubleshooting

  1. I didn't receive a codeA checklist for when the SMS doesn't arrive — and the reassurance that you won't pay for an order that never gets one.
  2. Why some apps reject some numbersNumber type, reputation and country rules — the honest reasons a service might refuse a number, and what you can do about it.
  3. The code wasn't detectedA message arrived but no code is highlighted — or the wrong one is. Read the full SMS; here's why detection sometimes stays quiet.
  4. Requesting another codeResends, second codes and multi-step verifications all land on the same order while it's active, at no extra cost.